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Test and troubleshoot your hardware
Test and troubleshoot your hardware

More about the hardware requirements for Filtered

Oliver Weng avatar
Written by Oliver Weng
Updated over a week ago

Before you begin your interview, Filtered will check that your computer has all of the necessary hardware connected and permissions granted, including the following:

  1. Camera. Filtered must detect a valid camera. If you have a camera, please grant Filtered permission to access it. Once connected, you should see the camera's view in real time on the screen. If the camera still cannot be detected, you can go to https://webrtc.github.io/samples/src/content/devices/input-output/ to see if your computer/browser supports WebRTC technology.

  2. Microphone. Filtered must detect your microphone to continue. If the microphone is connected and showing as the selected option but Filtered is still unable to mark it as such, please clap or speak into the microphone to trigger the system detection (sometimes the environment can be too quiet). If the microphone still cannot be detected, you can go to https://webrtc.github.io/samples/src/content/devices/input-output/ to see if your computer/browser supports WebRTC technology.

  3. Sound output. Filtered must detect a sound output source to continue. You can also test your volume.

  4. Network latency. Filtered requires latency less than 500ms to pass the hardware test. We recommend that you find a quiet place with a good internet connection to start your interview.

If you still can't continue, please reach out to Filtered Tech Support using the "Tech Support" link on the left. Please have a screenshot ready.

That's all you need to know about Filtered's hardware requirements. Best of luck with your interview! 

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